Shipping policy

At West Esplanade Plaza, we aim to deliver your favorite fashion items safely and efficiently. Please review our shipping policy below to understand our order processing and delivery times.

1. Shipping Destinations

We currently ship within the United Kingdom only.

We do not offer international shipping at this time. Orders with delivery addresses outside the United Kingdom cannot be accepted.

2. Order Processing Time

All orders require approximately 2–3 business days for processing before shipment.

Processing includes order verification, product preparation, and packaging. Orders are processed on business days, excluding weekends and public holidays.

Please note that processing time is separate from transit time.

3. Shipping and Delivery Time

Our estimated delivery time within the United Kingdom is:

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days

  • Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on your location, courier services, public holidays, weather conditions, or other circumstances beyond our control.

4. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase. Please review your order total carefully before placing your order.

5. Order Tracking

When tracking information is available, it will be provided by email after your order has been dispatched.

Please allow some time for tracking information to become active after the shipping confirmation is sent.

6. Delayed or Missing Orders

Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier disruptions, severe weather, or other unexpected circumstances.

If your order has not arrived within the estimated delivery window, please contact our customer support team for assistance.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched.

8. Contact Us

If you have any questions about our shipping policy or need assistance with an order, please contact us:

Name: West Esplanade Plaza
Number: +12543207598
Support  support@Westesplanadeplaza.shop
Address: 1900 W Esplanade Ave Ste 205, Kenner LA 70065, United States

We appreciate your business and thank you for shopping with West Esplanade Plaza.

West Esplanade Plaza — Modern Style. Everyday Confidence.